Frequently Asked Questions

🕒 What’s your turnaround time?

Most custom orders ship within 5–7 business days. Large or complex orders may require extra time, and we’ll keep you updated every step of the way.

👕 Can I bring my own garments for embroidery or printing?

Yes! We accept customer-supplied robes, towels, jackets, and other garments. Please contact us in advance to confirm that your materials are compatible with our equipment and methods.

💸 Do you offer bulk pricing or wholesale options?

Absolutely. We provide volume discounts and wholesale pricing for businesses, teams, and events. Contact us for a custom quote.

📦 How do I track my order?

You’ll receive tracking information via email as soon as your order ships. If you need help, just reach out through our contact page.

🧵 What decoration methods do you offer?

We specialize in DTF, DTG, HTV (including glitter & reflective), rhinestone transfers, embroidery, and sublimation printing. You can browse by method on our site.